CRM stands for Customer relationship management which plays an important role in contact centers. A CRM software is crucial for contact centers which we acknowledge and provide top-class CRM software for small, medium and large enterprises.
Sip2dial’s CRM Dashboard is designed to suit inbound, outbound and blended contact center’s needs. Agents at your contact center can easily view and interpret the customer’s data to make the client-vendor trust bridge stronger.
Sip2dial’s CRM is cloud-hosted which ensures a secure and effective customer data management. All your essential data are stored in some of the most secured clouds which will allow your call center function freely.
Sip2dial’s CRM is easy to integrate with social networking websites and applications like Google, Yahoo, Facebook, Bing, Twitter and LinkedIn to address your specific concerns regarding contact center business.
Sip2dial’s CRM is mobile friendly which means you can remotely manage your dashboard from any corner of the world. This will help your agents work more efficiently which will increase the productivity of your contact center.
Sip2dial’s CRM allows your agents to view and analyze the call history, message, and E-mail information of the callers instantly on one dashboard. This helps small contact centers to manage the track record of their clients to improve the client-agent relationship program.