DID stands for Direct Inward Dialing which utilizes virtual numbers to route calls to the existing telephone lines of clients. These Virtual numbers are known as DID numbers which were developed for the purpose of assigning certain agents or employees a direct number which functions without depending on multiple physical phone lines.
The process of getting an active DID number is very simple. You just need to have a working transfer line to which calls can be forwarded.
Sip2Dial offers IVR technology to route calls to a user’s phone line which could be a landline, cellphone, or digital line. We allocate one or more trunk lines to the customer’s PBX, a range of telephone numbers and forwards all calls to such numbers via the trunk. When your PBX system receives the calls, the dialed destination number is transmitted so that the PBX can route the call to the required extension. With this simple process of call forwarding, you can offer each employees individual phone numbers without the support of any physical telephone line.