Best Call Center Software 2018: price, solution & information

Types of Best Call Center Software

Basically, call centers and contact centers to use a software system to manage their call flows and agent efficiency. This software system is called as call center software. Due to the presence of many call center software companies in India; you need to choose the best call center software.

But before you go to choose the best call center software, you must know about different types of call center software. Here is a list of different types of call center software.

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Voice broadcasting software

Voice broadcasting software is a type of call center software that is used to broadcast thousands of voice messages at once. Voice broadcasting is a process that began in the 90s and spread across the globe. This call center software enables users to use their mobile numbers as a customized caller ID, improve your marketing. You can send customized messages to your clients through voice broadcasting software and prompt them to buy your products.

Call Tracking Software

Call tracking software is used by contact centers to track calls of their customers. This call center software allows businesses to detect the relevant callers in order to give the best solutions to them.

Text Messaging Software

Text messaging software is also called as bulk SMS software that allows businesses to send thousands of text messages at once. The text messages can be promotional or informative. With text messaging software you can easily personalize your messages which means you can schedule the messages as per the needs of your business.

Automatic Call Distributor (ACD)

Automatic call distributor (ACD) helps contact centers to manage the call flow of their inbound calls. It routes calls to the appropriate or skilled agent at contact centers. Automatic Call Distributor (ACD) is not only helpful for agents but also for consumers who need immediate information or solution regarding certain products or services.

Interactive Voice Response (IVR)

Interactive voice response is mainly used in call centers to prompt callers to choose various services of call centers. For Example, If a client needs to deactivate his services, he dials a toll-free number which trains him to press a specific catch to go to the deactivation office. This causes the shopper to get profited as well as manufactures a solid trust-connect between the operator and the clients.

Best Call Center Software India

If you are looking for best call center software, Sip2Dial can be the most genuine choice for you. Sip2Dial is call center software that is made to help small businesses to manage their contact centers.

Sip2Dial comes with many advanced features like Automatic Call Distributor (ACD), Skill-Based Routing, Customized Call Queues and much more. All these cloud-based features are powerful to handle inbound call centers, outbound call centers, and blended contact centers.

Sip2Dial is managed by a team of highly talented developers who are experts in various advanced technologies like Artificial Intelligence and IP based communications. Sip2Dial gives a 30 days basis free trial to its customers through which they can utilize all the free features of Sip2Dial before buying it.

How to Choose Best Call center software companies

These days it is not at all difficult to choose best call center software companies in India. You do not need to invest your money because most call center software companies offer their software on a free trial basis. When you start using the free trial of call center software you will know its performance, effectiveness, and features. Then you will be able to choose the best call center software companies in India.

Best Free Call Center Software from Sip2Dial


Bulk SMS in Chennai – Cheapest SMS Gateway Provider in Chennai

Looking for a cheap bulk SMS provider in Chennai? Let us introduce you to the cheapest bulk SMS in Chennai with the most reliable SMS gateway or software. Bulk SMS is the latest tool for advertising products and services instantly in Chennai. Bulk SMS can be used for business promotion, Transaction in Institutes, stockbrokers tips, hospitals, banks, media, travels, event and community, government etc.

Chennai, one of the IT center points of India, has been the platform for various effective start-up businesses, in the meantime has been the place of various big corporate. Be it a start-up or a corporate organization, communication plays a crucial part in the development of any business. Bulk SMS is an effective medium of communication which helps in reaching out to a wider audience especially in sending their clientele updates, offers, enhancing security with 2FA (OTP), which results in getting higher lead conversions and a better rapport with the customers.

Introduction To Free Bulk SMS In Chennai

Sip2Dial provides Bulk SMS service at a reasonable price compared to other companies of Bulk SMS in Chennai. In fact, you can use the free trial which will help you to send bulk SMS free for a month. Sip2Dial is one of the leading best bulk SMS service providers in Chennai with comparative prices and assured data security. The quality in service, expert technical team and dedicated 24×7 customer support gathered more clients in a short time period. The company is planning to introduce more new services to keep their customers happy by providing latest online business development solutions on marketing as well as on transaction purpose to communicate easily one to one for any information, alerts or notification. It enhances your chances to sends your message across to a wide number of people across the country.

How To Send Bulk SMS In Chennai

If you purchase Sip2Dial’s free bulk SMS software, it will be too easy for you to send bulk SMS through this service without any cost. This free bulk SMS sending software is an effective mode of communication to promote your business in Chennai. Sip2Dial provide bulk SMS software so that you can send your message within a minute. For this, you have to register the free trial text messaging software from Sip2Dial. Then you have to create a Bulk SMS account and open a Sip2Dial text message. Then choose the country you want to send a message. Now select your target audience you wish to text. After that, you can enter their phone numbers. The next step is entering your email address in order to receive feedback. Now type your message and enter the security code. Then Send the message. Now you can customize your messages if you want to broadcast your SMS in a scheduled way. After you are done, your data will be saved on the cloud to ensure the security of the important data of your call center. If you want to continue this process then you have to buy Sip2Dial premium.

Bulk SMS Service In Chennai Price

Sip2Dial’s text messaging software provides you to send free bulk SMS in Chennai at a reasonable price. There is no extra cost for this service. However, you can try the software for the first month completely free with the 1 month premium free trial offer.


In this article, I tried my best to provide enough information about bulk SMS service in Chennai which must have provided a nice insight about the bulk SMS, process of sending bulk SMS, the price of this service etc. So, you can now choose a good bulk SMS software in Chennai. If you think this article is useful to you then send us your feedback. You can suggest us to improve our services.

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Voice Broadcasting Software – Get Voice Broadcasting Open Source Dialler Here

Introduction to voice broadcasting software

Voice broadcasting software is a stage to perform mass correspondence process, known as Voice broadcasting. This type of correspondence started in the 1990s and spread over the world.

In the beginning, large call centers started to use this technique to target a large demographic group. Later small businesses started to use voice broadcasting as an effective tool to boost the productivity of their brands.

Voice broadcast dialer from Sip2Dial

With Sip2Dial voice broadcast dialer, you will encounter a clear set-up, and your campaign will be running in minutes. The sip2dial voice broadcasting software is flexible to use and sensitive to the requests you accommodate it. This impelled system supports WAV, MP3, Ogg, and various all the more latest features. You can without a lot of a stretch convey your message to your audience.


Sip2Dial Voice broadcast Dialer is an advanced voice broadcasting software that allows small businesses to broadcast customized voice messages to their customers. Sip2Dial allows you to use your mobile number as a customized caller ID and improve your sales. The voice broadcast dialer is able to prompt your consumers by giving them certain options to press a button and show their interests in your products.


Sip2dial is a productive voice broadcasting system that includes many cool features and campaign management tactics. The voice broadcasting software from Sip2dial is cloud-based which ensures security to the highest level. In case your voice broadcasting campaign faces any congestion, you will be able to send voice messages to your customers with Sip2Dial. The reported history and tracking the performance of your agents are also included in this voice broadcast dialer.


The fast & smart function of our voice broadcasting software allows you to make 10000 concurrent calls at once. You can import your contacts from any device in a few seconds with the fast function feature of our voice broadcasting software. The smart function allows you to filter your contacts, remove invalid numbers and give the option of speaking to a live agent to your consumers automatically.

Voice broadcasting software open source

Voice broadcasting software open source means a voice broadcasting software that utilizes open source frameworks like FreeSWITCH, and Asterisk to broadcast voice messages. Sip2Dial utilizes Freeswitch to enable seamless voice calls to your customers.

A Dialer is a software system that can autodial thousands of numbers at once and conveys your business objectives. Therefore the Dialer software from Sip2Dial is collaborated with various open source platforms to call thousands of customers at once.

Best voice broadcasting service


Voice broadcasting service is directed through programming frameworks. Along these lines, it doesn’t require any expensive and massive equipment. You have to pick Sip2Dial and start your voice broadcasting effort.


Voice broadcasting is not a perplexing procedure by any means. You will get the choice of sending instant messages to your clients with voice broadcasting software. You can without much of a stretch send a limited time voice message to a large number of beneficiaries in a split second.

Multi-app compatible

Voice broadcasting is a procedure that expects to convey voice and text messages. Small enterprises frequently utilize voice broadcasting to achieve their intended interest group. With voice broadcasting, you don’t have to stress since it can be integrated with different applications. Therefore you can oversee and compose your campaign from different versatile applications with no issues.


Voice broadcasting software you to customize a voice message with your telephone broadcasting framework. You can plan your voice message and set the opportune time of conveyance for your buyers. You can spare your chance as well as give your clients a decent involvement with voice broadcasting administration.

Sales improving

When you utilize voice broadcasting, you will have the capacity to send the correct data about your items to your customers. You needn’t bother with additional labor or gear to achieve a huge number of beneficiaries on the double. The auto calling programming enables you to deliver great deals methodologies. Consequently, you will see a change in the business division of your organization.

Brand Building

Voice broadcasting service of Sip2Dial enables small businesses to increase their brand equity. You can without much of a stretch select a specific target crowd and send them customized messages. Your deals will enhance with voice broadcasting software as you will communicate limited time and educational messages to your clients. The straightforward and adaptable UI of Voice broadcasting software encourages organizations to assemble their brands with no issues.

Budget Friendly

You needn’t bother with any expensive hardware or programming establishment to utilize voice broadcasting administration. Accordingly, you will spare your cash. Voice broadcasting software gives you a chance to achieve a huge number of clients immediately without conveying any specialists. The personalization capacity of voice broadcasting programming enables independent ventures to advance their brands cost-viably.

call center management software -Get Here open Source Management Software

Introduction of Call Centre Management Software

Call center management software is a software system that works to manage call centers and contact centers. The growing numbers of call management centers have made software makes think these days.

Sip2dial is one of the main call center management software providers across the globe. Sip2Dial gives various services to call centers to help them boost the productivity of their offices.

Sign Up For A Free Trial of Cloud Call Center Software & Tune Up Your Business for Performance & Efficiency!

Open Source Call Centre Management Software

Open source call center management software is a software system that integrates with various open sources platforms like WebRTC, FreeSWITCH, Asterisk, and OpenSIPs.

Small Businesses use these Open source frameworks to create seamless voice and video calls over the internet. There are many benefits to the open source call center management software.

Benefits of Sip2Dial Open Source Call center management Software

Cost Saving

Sip2Dial Call Management Software utilizes open source frameworks to empower small businesses. Sip2Dial provides cloud-based call center software solutions which do not require any hardware deployment and maintenance cost. This allows small businesses to save their money.


Cloud-based call center software protects the data of its users by storing all the data in the cloud. Sip2Dial is cloud-based call center management software that can function during disasters effectively. It also prevents external cyber threats to damage your data.


The cloud call center management software from Sip2Dial has various advanced features. It can easily function on mobile-based platforms. Therefore you can collaborate on it various web and mobile based applications flexibly.

Inbound Call Centre Management Software

An Inbound call center receives the calls from various customers on different issues and provides appropriate solutions. Therefore inbound call center management software can be defined as a software system that is used to manage inbound call centers or contact centers.

1. Automatic Call Distribution (ACD)

It is vital for any bustling inbound call centers to use a decent call management system. There are various types of companies around the globe who need to address the needs of consumers. Hence the ACD (Automatic call distributor) allows call centers to distribute their callers to the right departments. It helps call centers to manage their customers effectively.

2. Skills-Based Routing

Skill-based call routing is an important feature in a contact center. In inbound call centers, Skill-based routing helps to route callers to the most qualified agent. This feature allows call centers to enhance the skill of their agents.

3. Customized Call Queues

Customized call queues allow call centers to separate the call queues of their consumers as per their requirements. This allows the skill-based routing feature to route these queued calls to the most qualified and right support executives.

Outbound Call Centre Management Software

Outbound call centers are made by enterprises to promote their products through voice calls, video calls, and text and multimedia messages. The outbound call center management software is used to manage outbound contact centers by organizing the call flows and agents.

1.Multiple Campaign Management

Sip2dial’s outbound call center management software let your specialists be free from choosing efforts physically. The completely programmed arrangement of sip2dial’s outbound call center management software guarantees error-free work and increment the profitability of your call focus.


The click to dial highlight of sip2dial’s outbound call center management software enables specialists to dial out clients whose points of interest are as of now recorded in the CRM. As it is programmed, your operators won’t need to do anything physically. This won’t just build the profitability of your call center, however; help you get great income too.

3.Call Back Schedule

The callback schedule of sip2dial’s outbound call center management software is basic in booking gets back to that is verbally settled upon by the agent and the customer amid a prior association. The get back to plan include is given in both inbound and outbound call focus programming by Sip2dial. This element can be modified in various cases also, for example, when the dialer interfaces the operator first before associating with the client.

Call Centre Management Software Lowest Pricing