Tag: hosted ivr pricing

Hosted IVR Pricing- Get Best Free IVR India Here


In India, the hosted IVR pricing depends on the features of the IVR systems that a provider offers. There are various hosted IVR solutions such as browser-hosted, cloud-hosted etc. nowadays most businesses prefer to choose cloud –hosted IVR solution. Before going to know about hosted IVR pricing, we must understand what IVR technology is.




IVR stands for interactive voice response. An IVR solution communicates with people through keypad entries. It helps the businesses to solve the customer problem without the help of agents and route callers to the correct agent.

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IVR Solutions built for the particular needs of SMEs business. Telecoms Supermarket is offering Hosted IVR mechanizes client contact capacities and eliminating the expense of live attendants handling repetitive caller requests. It is the most ideal route to connect with customers to save the price of production and provide unique quality.

Why small businesses choose hosted IVR

Hosted IVR is one of the best ways to save business cost and increasing the customer communication over the phone.  IVR is the most important tools of customer interaction. Hosted IVR has many features to shake up the IVR landscape. There are some basic features which help the small businesses to set up call centers. Here are the features…

Agents’ integration

Hosted IVR allows the agents to collect the information about the caller and their requirement. So it helps the agent to solve the queries easily. Thus small businesses can easily enhance the customer care service


Multilingual support

Within a lower hosted IVR pricing small businesses can use the multilingual support for their contact centers.  The multilingual support can enable small business to expand their brand presence across various geographical locations.

Satisfaction survey

Through hosted IVR pricing small businesses can also provide feedback option to their customer. it allows the customer to provide feedback on their experience with the agents and products. With this small businesses can improve the qualities of their product and services as per their demands of the consumers.

Text to speech

Hosted IVR allows the system to locate and vocalize relevant text from databases during a phone call. This is one of the best features and option rather than depending entirely on pre-recorded prompts. These features allow small businesses to track relevant calls and thus improve the customer support service.

Visual IVR

With the hosted IVR the small businesses use visual aids and prompt to make conversation easier. This feature helps agents to conduct a healthy conversation with their callers. Therefore small businesses can expect a hike in the performance of their agents.

Free IVR India

There are many call center solution providers who offer free IVR India. Sip2dial is a leading cloud-based call center solution provider in India who offers free IVR service. Sip2dial’s free IVR service can fulfill your business need.

Sip2dial’s free IVR allows the small businesses will get the capacity to manage call volume; case classes, case times, up-offer rates and income per call are simply of few of the reports accessible to help the administration group. It helps the small businesses in taking the strategic decision to improve the quality and service.

Conclusion

Many businesses still dread talking to an IVR. But with help of a right provider, businesses can show customers its true value as a self-service champ. So don’t choose the cheapest IVR, Make sure it fulfills all your business needs and provides the most value to your business and callers.

In this article, we try to give some information on IVR pricing in India and how it helps the small businesses to improve their quality and service.  If you find this article informative then feedback.




IVR System Cost- Get More Features in Cheaper Rates Here!


IVR system cost often matters when a small business tries to set up its own call center. It happens because small businesses are very cautious while spending money. There was a time when handful IVR software providers were available across the globe. But nowadays the number has drastically increased to more than a hundred. If you want to set up your own call center, you may encounter IVR system cost-related issues. Hence we will tell you some basic things about the IVR system in this article.

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IVR software

IVR software is call center software that works to facilitate the voice response process of a computer in call centers. In this process, a preloaded computerized voice assists the callers and prompts them to press certain buttons for activating/deactivating specific services.

IVR system for small business Features

Customer Support

The customer support feature is one of the basic features in an IVR system. It is very important for small businesses as they often need help from their providers.

SMS Alerts

Businesses that are not yet established should woo their customers by sending them various SMS alerts regarding their calls or issues. This feature is also a must-have feature for IVR system

IVR Widgets

IVR widgets are necessary when it comes about complaint and management of callers. Therefore if you are a small business, you must consider IVR widgets feature in your interactive voice response (IVR) software system.

Multi-User CRM

Customer relationship management (CRM) software is an important tool for call centers. With multi-user CRM, every agent in a call center can easily manage the data of the IVR system easily.

Cost Management

The cost management feature must come under the IVR system cost of yours. It allows you to manage to a blacklist of calls and cost management of your customers.

Why Choose Sip2Dial

Sip2Dial is cloud-based call center software that is specially designed for startup contact centers. It offers best in class IVR system under budget-friendly rates. Here is why you need to choose Sip2Dial IVR system for your business.

GET HIGH CALL FLOW

Sip2Dia’IVR system empowers call focuses to easily manage high call volumes. Guests will subsequently be facilitated to the agent or division that is most prepared for tending to their prerequisites or will hold up in a line when all agents are occupied.

ATTEND PRIORITY BASED CALLS

At the point when callers are told by the computerized voice to the particular divisions, agents will know the most need-based calls in a flash. Sip2Dial’s IVR framework call centers will have the capacity to know the correct necessities of the customers and help them as indicated by that.

KNOW YOUR CLIENT’S

Sip2Dial enables you to do numerous tasks in a solitary time period. It can gather the data about your client’s needs and interests in your items. At the point when the callers will take after the guidelines from the IVR, they will say their interests or needs. It will help contact focuses on enhancing the quality of their administrations.

TRAIN YOUR AGENTS

Sip2Dial’s Interactive voice reaction (IVR) framework will help you amid the training program of your new agents. You can utilize pre-recorded voices or messages to give the new hopefuls a chance to comprehend the essential guidelines and directions of call centers. It will enable your call center to get energetic and devoted specialists for your business.

IMPROVE YOUR BRAND VALUE

If you simply have two or three people in your association, you can outline IVR prompts that empower guests to banter with bargains, support, promoting or concentrated help, etc. It doesn’t make a difference which division your clients pick, you can allocate a specific individual to go to every one of the calls also. With an IVR your customers will be propelled by your association’s self-evident expertise.

IVR SYSTEM COST FINAL THOUGHTS

If you want to go for a decent IVR system cost offering company, you can register with Sip2Dial. Sip2Dial gives you a 15 days extra free trial than other companies. You can get a total 30 days of the free trial of the IVR system. Hence you can easily decide whether you want to purchase Sip2Dial’s IVR system or not.