Category: IVR Service Provider

Hosted IVR India- Get Best-Hosted Cloud IVR Here

In this technological era, most contact centers use Hosted IVR, India. There are various hosted IVR solutions are there such as browser-hosted, cloud-hosted etc. Basically, cloud-hosted IVR is the most popular choice for call centers nowadays. Be that as it may, before going to know about Hosted IVR, India, we must look into the IVR technology and its uses.

Interactive voice response or IVR service is a service system that enables an organization to communicate with the customers through a programmed voice that instructs callers to solve their quarries. This process consumes less money and reduces the additional risks of false communication.

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The IVR System allows callers to communicate through the telephone system which is associated with the computer system to get information from the company. This is a proficient approach to the exchange of information that does not require agents to assist.

Sip2dial: IVR service providers in India

Sip2dial is a leading call center software provider that provides hosted IVR India. sip2dial’s cloud-based IVR system helps organizations in robotizing client associations and business forms. With IVR capabilities, call routing, messaging, feedback collection, analytics, code development, and payment processing capabilities features sip2dial’s cloud-based IVR system helps users set up infrastructure and maintain contact centers.

Hosted IVR India: how sip2dial helps small businesses

Sip2dial is a renowned call center solution provider for small businesses. It provides budget-friendly hosted IVR India.Sip2dial’s IVR system helps the small businesses in the following ways.

Collect information about customers

Sip2dial’s IVR system is feature packed and allows businesses to do multiple tasks in a single time frame. Sip2dial’s IVR system can collect the information about your customer’s needs and interests in the company’s products. When the callers will follow the instructions from the IVR and will mention their interests or needs. It will help contact centers in improving the quality of their services.

Train agents with a pre-recorded message

Sip2dial’s Interactive voice response (IVR) system will help you during the training program of new agents. The call centers can use pre-recorded voices or messages to let the new aspirants understand the basic rules and regulations of call centers. It will help your call center; get passionate and dedicated agents businesses.

Get high call flows

Through sip2dial’s IVR system helps the call centers to effortlessly manage high call volumes. Callers will be coordinated with the agent or division according to their requirements or will hold up in a line when all executives are busy.

Attend priority based calls

Agents will know the most priority based calls immediately when callers have followed the computer-spoken voice to the specific departments. Sip2dial’s IVR system allows the call centers able to know the exact problem of the callers and assist them according to that.

Improve your brand value

New businesses and small call centers can use sip2dial’s IVRs to create the impression of their organization and how it is bigger than it really is. If you have a couple of individuals in your organization, you can design an IVR prompt that helps callers to communicate with issues, support, advertising or specialized help, and so on. You can assign a particular person to attend all the calls no matter which department your customers choose.  You can inspire your client by your organization’s demonstrable skill with IVRs.

Conclusion

In this article, we discussed hosted IVR service and its benefits. If you find this article informative don’t forget to give your precious comment.

Free IVR Service- Get Best IVR Software for Free Here


Small businesses often look for a budget-friendly IVR service provider who offers free IVR service. The small businesses are hesitating to invest a large amount of money in buying inventories. Thus they always prefer to go with a Free IVR service provider who offers IVR service at low price.

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IVR service

Interactive voice response or IVR is an automated telephony system that allows interacting with the callers, gather information and route the calls to the right agent. An IVR system acknowledges a mix of voice phone information and contact tone keypad choice and gives fitting reactions as voice, fax, call back, email and maybe other media.




IVR enables businesses to convey and follow the reactions of the callers without much issue. A number of organizations are benefiting the customer care service and IVR cloud services.

IVR software

IVR software is a software system that allows a computer to interact with a human being through the use of voice and DTMF tones input via a keypad.  IVR allows the customer to communicate with organizations host system with a telephone keypad.

IVR frameworks can react with pre-recorded or auto-produced sound to guide callers on the most proficient method to continue. IVR systems deploying in the network manage high call volumes and outbound calling, as IVR software are cannier than the predictive dialer system. For the mostly contact centers and large organizations use IVR software to make their business correspondence basic and practical.

IVR service provider

An IVR service provider is that who offers IVR services to different types of businesses and call centers. There are thousands of IVR service providers who offer free IVR service for small businesses. It means they offer a free trial of their IVR service.



There is nothing like free IVR service. The service provider offers the free trial of IVR service. There are many IVR service providers who offer free IVR service.  If it fits with your business needs and full fill the requirement then only go for the premium service.

Each and every small business owner can now get the benefits of this IVR system.  IVR benefit foresees customer beat, augment the number of minute purchases, decrease the budgetary need for the customer anchoring and will grow your service image.

Free cloud IVR

Cloud IVR means Cloud-based IVR service.  It saves your data in the cloud so it is secured. It allows the businesses to access all the data and information in case of any disaster or cyber threat.

There are many providers who offer cloud-based IVR service at low price. The providers also offer free cloud IVR service for small businesses. Sip2dia is a leading cloud telephony provider who offers free IVR service.  Through sip2dial’s free IVR service the businesses can tap into their services according to their needs. It is cost effective as they only have to pay for what they use. It can access it at any time; they don’t need to pay for extra capacity.

Conclusion

The telecommunication industry has experienced a development and along these lines created some remarkable ideas of correspondence: both for business and non-business purposes. Interactive Voice Response (IVR) is one such more created and hoisted type of customer communication.

In this article, we tried to give information on free IVR service. If you find this article informative then don’t forget to express your precious comment below the comment section.




IVR solutions in India- get the best IVR solution here

Many companies are there that provide IVR solutions in India nowadays. IVR solution is the most important tool for any business to run it successfully. It helps the business to reduce cost and increase the customer satisfaction.

What is an IVR?

Interactive voice response or IVR is the combination of voice phone info and touchtone keypad choice that speaks with callers, gathers data and courses the calls to the relevant beneficiary. The main remarkable application of IVR solution is pre-recorded voice responses for the appropriate situations and call recording application which can use later.

There are many companies who provide IVR solutions in India to make the customer communication easy. The IVR solution simply reduces your capital investment and improves the customer service. Sip2dial is a leading call center software provider who offers best IVR solutions in India.

Features of sip2dial’s IVR solutions

Sip2dial provide IVR solutions in India at a reasonable price. it helps you to enhance your business communication and increase the customer satisfaction.  Sip2dial’s IVR solution can be used in the different communication process. They are as follows

Receive faxes to emails

Through sip2dial’s IVR solution you can send faxes to emails directly. It allows you to receive faxes directly on your mail ID globally.

Out dial capability

Sip2dial’s IVR solutions allow call centers to call their customers. When the customer is busy with other calls or not receiving the calls the outbound capability feature helps the agent to communicate with the customer.

Lunch program

The web-based reporting feature has a user-friendly interface which empowers you to the graph your calls monthly and yearly bases. You will have the capacity to send solicitations to clients with IVR solutions. You can set the time zone, make the synopsis report and view every one of the subtle elements of your buyers in a flash.

High calls flow

The IVR solution allows creating high call flows. IVR Solutions can be actuated in perspective of the Access Number (DID) or Mailbox Number Dialed. The more DID or letterbox number you have, you will get distinctive call streams for each number.

Touchtone detection

The IVR solution allows customers to select from a list of selections like entering the pin code, enter one time password etc. Sip2dial’s touch-tone detection is easy, fast and user-friendly which helps businesses to manage their customer calls.

Call transferring

The IVR solution helps the businesses and call centers to transfer calls easily. Through sip2dial’s IVR solutions, call transferring become easy and quick. It allows you to manage callers.

Text to speech

The Text to Speech highlight of IVR solutions is user-friendly and can perform multiple actions. You simply need to type any content on your IVR service and it will talk the content to your client. Call focuses can undoubtedly pre-record educational messages to manage their clients to go to the correct agent.

Voice recognition

Sip2dial offers IVR solutions in India which provide voice recognition feature.  It is quick, advantageous and basic. The voice acknowledgment highlight perceives words, names, letters, numbers and substantially more. Clients basically need to spell a word; the number or items name and the IVR’s voice acknowledgment highlight will perceive their issues and inquiries.

Conclusion

In this article, we discuss IVR solutions in India and how sip2dial provides the best IVR solutions in India. if you find this article informative than feedback us.

IVR recording software- Get the cheapest IVR recording software

IVR recording software is a type of software system that records a conversation between clients and agents with the prompted instruction. These days IVR recording software is used by thousands of call centers across the globe. In this article, we will discuss IVR recording software and the various aspects.

IVR Software

Interactive voice response (IVR) software is a software system through which the caller gets the guidelines for performing some basic function according to their question to get the proper solutions. IVR software reacts through pre-recorded sound messages straightforwardly to callers according to their choose action.

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IVR software understands the caller’s action and transfers the calls to the concern department or agent. It reduces the requirement of agents for the repetitive customer queries.

IVR Recording Free

IVR recording software conducts the business communication processes whether it is a customer calling or sales calls. It improves the snappy and proper reactions to the client, this increase the customer satisfaction.

There is nothing as IVR recording free.  It means there are many IVR service providers who offer IVR recording software on a free trial basis. The businesses can use this free trial services and check out service quality whether it fulfills your business requirements. If you like the trial versions then choose the premium version of IVR call recording software.

IVR Recording Software Of Sip2Dial

Sip2Dial is a leading call center software provider who offers complete IVR recording software for call centers as well as small businesses. Sip2Dial’s IVR recording software enhances your business communication. Through Sip2Dial IVR recording software you can easily prompt your customer and route them to the appropriate department to resolve their issues.

Benefits of Sip2Dial’s IVR Recording Software

Sip2Dial’s IVR recording software helps the customer to solve their queries automatically without the help of an agent. It prompts the caller to select the key of mobile or telephone keypad to resolve their queries. Sip2Dial’s IVR recording software benefits your business. The benefits are as follows

1. Better Customer Service

The biggest benefits of IVR recording software is better customer service. Through Sip2Dial’s IVR recording service you can record and monitor the conversation between your agent and customers. This helps you to figure out the customer’s requirement and the agent’s behavior. This helps you to improve your customer service and satisfaction.

2. Improve Agents Performance

Sip2Dial’s IVR recording software helps you to improve the performance of your agent. It records the conversation of agent and customer. It is easy to listen to the conversation and gets the information you missed. It helps you to find out the customer requirement and increase your customer service. It saves your business time and money and ensures professional customer service.

3. Sales Training

Sip2Dial’s call recording software helps the businesses to train the agents of the call centers.  The data/information collected from the recorded calls can be utilized to provide effective preparing to the agents. Managers can use the calls of experienced agents to train the trainees or junior agents for better performance. Managers can choose calls to point out the things that ought not to be done on a call.

4. Improved Security

All the call centers are required to inform the customer beforehand that the call is getting recorded. One advantage of this is that the customers will refrain from using abusive language on the call. So, basically, a call recording system will help to keep the conversations professional. Sip2Dial’s IVR recording software.

Conclusion

In this article, we try to give you a brief description of IVR recording software and its benefits. If you find this article informative don’t forget to give your precious comments below.

Cloud-Based IVR – Get Cloud-Based IVR Solution for Your Business Here


Cloud based IVR is an IVR system that is hosted by a provider in the cloud. In this era of advanced IT communication, the IVR system is one of the most important tools to build a proficient marketing strategy.

IVR software definition

IVR software is a software system that enables customers to interact with a computer through DTMF tones by pressing buttons on the mobile or telephone keypad. It enables you to route calls according to the customer need. It helps you to get the information about the customer’s choice.

IVR service gives your callers a simple and intuitive option to access self-service along with the ability to be connecting to a live agent. It makes easier to handle high call volumes without hiring new staff. It allows you to improve customer service through quick routing calls to the correct person or department.

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Free IVR software

There is nothing like free IVR software. The IVR service provider offers a free trial of IVR software service that is called free IVR software. The free trial service is for 15 days to one month. During the free trial period the businesses to check out the qualities of IVR services such as sound quality,  fast calling, call routing, recording voice, etc.

Organizations can use advanced cloud based IVR services without bearing the overhead, squabble, and potential disruptions. Hence, businesses using cloud-based contact centers that minimize the capital investments in infrastructure and software licenses.

Why small businesses choose cloud based IVR service

Every small business looks for a medium to communicate with the customer in the best possible way for the most fruitful result. Thus cloud based IVR service is a tool that enhances caller in finding the solution easily. The cloud-based IVR system has following feature which attracts small businesses.

Cost-effective

The small businesses often hesitate to spend a large amount of money on inventories.  The cloud-based IVR service is budget friendly. You can purchase cloud based IVR service at a reasonable price that saves your large amount of money which can be used for other purposes of business.

Flexibility

The small businesses don’t have much equipment to run a call center for customer service. A computer device and internet is required to run an IVR service. Because it is cloud based it can be used on the different platform.

Scalability

The cloud based IVR service allows up and downing the call volumes. You can add and remove services according to your business needs.  The small businesses can use this cloud-based IVR service according to their requirement.

Security

As IVR system is cloud based it is secure. All your customer data saves in the cloud. In case of any disaster, you can access your data easily. Cloud based IVR service encrypted your data so that it is secure from any cyber threat.

IVR service provider

The small businesses are always looking for a cheap IVR service provider who offers cloud based IVR service at a most affordable price. It is very important for small businesses to choose a cloud-based IVR service to make customer communication easy. IVR service provides a personalized customer experience.

Cloud based IVR improves different consumer service; for example, – call noting the time, feedback, tweaked dialect inclination, and others. IVR adds more potential to the client encounter that can be conveyed on the telephone call and that too with a decrease in human necessity.

Conclusion

In this article, we try to figure out various factors of cloud based IVR service and its importance for small businesses. If you find this article informative then please feedback us.